Frequently Asked Questions

Everything you need to know about shopping with HOBBIES ONLINE

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. Express options are available at checkout if you need your fashion fix sooner.

How do I process a return or exchange?

We offer a 30-day return policy. Items must be unworn, with tags attached, and in their original packaging. Simply visit our Returns Portal to start the process.

How can I find the right size for me?

Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order once it has been placed?

Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.