Returns & Exchanges

At HOBBIES ONLINE, we want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. If your purchase doesn't fit your style or size, we make the exchange and refund process simple and seamless.

Return Process

• 1.
  Initiate Your Request

  Log into your HOBBIES ONLINE account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all clothing tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.